Shipping Policy

Effective Date: July 8, 2026

Thank you for shopping with us. This Shipping Policy explains how we process, ship, and deliver your orders. By placing an order with our store, you agree to the terms outlined below.

Order Processing

• Orders are processed within 1–2 business days after payment is successfully received.

• Orders are processed Monday through Saturday, excluding public holidays.

• During peak shopping seasons, promotional events, or holidays, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email or SMS with tracking information, where available.

Shipping Time

Estimated delivery times are:

• Metro Cities: 2–5 business days

• Other Cities and Towns: 3–7 business days

• Remote Areas: 5–10 business days

Delivery times are estimates and may vary due to courier availability, weather conditions, public holidays, or other factors beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, we may offer free shipping on eligible orders or promotional campaigns.

Order Tracking

After your order is dispatched, you will receive tracking details via email or SMS. You can use the tracking number to monitor your shipment through the courier's website.

Delivery Attempts

Our courier partners may make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the package may be returned to us.

Additional shipping charges may apply for reshipping returned orders.

Incorrect Shipping Address

Please ensure your shipping address, phone number, and email address are accurate before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Delayed Deliveries

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

• Weather conditions

• Natural disasters

• Public holidays

• Government restrictions

• Courier service disruptions

• High order volumes

We appreciate your patience in such situations and will do our best to keep you informed.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of the expected delivery date.

We will work with our shipping partner to investigate the issue and provide a suitable resolution, which may include a replacement or refund where appropriate.

International Shipping

At this time, we do not offer international shipping unless specifically stated on our website.

Contact Us

If you have any questions regarding shipping, delivery, or your order status, please contact our customer support team with your order number. We will be happy to assist you.